Supermarkets are the major employers, but assistants also work for other employers, such as DIY stores and cash and carry and wholesale outlets. There are opportunities for stock control/replenishment assistants at retail outlets throughout the UK, although many are based in towns and cities or large out-of-town shopping centres. The retail sector is the UK's largest private sector employer and employs one in ten of the working population. There are around 293,000 retail outlets in the UK, employing just under three million people.
Some retail outlets offer benefits such as staff discounts, bonus schemes and pension schemes. There are opportunities to earn more from overtime. Experienced staff may earn around £13,000 a year but can potentially reach £16,000 as a basic salary.Ī supervisor may earn up to £22,000 a year. Starting salaries for stock control/replenishment assistants may be around £12,000 a year. Stock control/replenishment assistants may need their own transport if they are working unsocial hours. The work is physical and can include heavy lifting. Stock control/replenishment assistants are likely to spend most of their shift on their feet, lifting and carrying items and climbing ladders. Some staff work in the evening when the outlet is quieter or closed to customers. As retail outlets have long opening hours, with many open 24 hours a day, there are flexible working conditions, with shift patterns and rotas. This may include some weekend work and late evening openings. Working on the checkouts or serving customersįull-time stock control/replenishment assistants usually work five days a week. Keep the shelves and display areas clean and tidy.ĭepending on the size and type of retail outlet they work in and their training, stock control/replenishment assistants may also carry out tasks such as:.Remove from the shelves goods that are past their sell-by date.Stick reduced price tickets on goods with short sell-by dates.Pull stock forward to the front of the shelves.Make sure that goods are rotated, with the earliest sell-by dates at the front.Stack the shelves and display areas neatly.Load up a trolley or cage from the warehouse or stockroom with goods for the retail selling area.Record which goods need replacing, in writing or by using an HHT.They may also use a hand-held terminal (HHT) that scans the barcodes and prints out a label showing price reductions. This scans the barcode on each item and records it for checking against a computer. Most retail outlets are now computerised, and stock control/replenishment assistants may use a battery-hand terminal (BHT). They must be able to provide good customer service, for example, by helping people to find a particular product. Stock control/replenishment assistants may also be known as shelf fillers or shelf stackers.Īssistants usually have detailed knowledge of the goods they are working with. The shelves must be restocked regularly to replace the goods bought by customers. Stock control/replenishment assistants are responsible for stacking and filling shelves and display areas in supermarkets and other retail outlets.
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